Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups

doi:10.1111/j.1365-2575.2009.00334.x

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	Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups
	Lowry, Paul Benjamin 1; Zhang, Dongsong 2; Zhou, Lina 2; Fu, Xiaolan3
心理所单位排序	4
摘要	This study examines trust in technology-supported groups from the perspectives of culture, social presence and group composition. Our results demonstrate that, in culturally homogeneous groups, individualism has a negative impact on the level of interpersonal trust; however, in culturally heterogeneous groups consisting of Chinese and U.S. participants, individualism has a positive impact on interpersonal trust among members. There were also significant differences in the level of trust between homogeneous Chinese groups and heterogeneous groups consisting of Chinese and U.S. participants. In addition, the mediating role of communication quality was identified to explain the effect for trust-of social presence on trust. These findings have important implications on building and communication in global technology-supported decision-making groups.
关键词	individualism culture social presence virtual groups interpersonal trust
学科领域	其他应用心理学:文化心理学
	2010-05-01
语种	英语
DOI	10.1111/j.1365-2575.2009.00334.x
发表期刊	INFORMATION SYSTEMS JOURNAL
ISSN	1350-1917
卷号	20 期号:3 页码:297-315
期刊论文类型	Article
收录类别	SSCI
WOS记录号	WOS:000276504300005
引用统计	被引频次：139[WOS] [WOS记录] [WOS相关记录]
文献类型	期刊论文
条目标识符	https://ir.psych.ac.cn/handle/311026/10080
专题	中国科学院心理研究所回溯数据库(1956-2010)
作者单位	1.Brigham Young Univ, Marriott Sch, Dept Informat Syst, Provo, UT 84602 USA 2.Univ Maryland Baltimore Cty, Dept Informat Syst, Baltimore, MD 21228 USA 3.Chinese Acad Sci, Inst Psychol, Beijing 100101, Peoples R China
推荐引用方式 GB/T 7714	Lowry, Paul Benjamin,Zhang, Dongsong,Zhou, Lina,et al. Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups[J]. INFORMATION SYSTEMS JOURNAL,2010,20(3):297-315.
APA	Lowry, Paul Benjamin,Zhang, Dongsong,Zhou, Lina,&Fu, Xiaolan.(2010).Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups.INFORMATION SYSTEMS JOURNAL,20(3),297-315.
MLA	Lowry, Paul Benjamin,et al."Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups".INFORMATION SYSTEMS JOURNAL 20.3(2010):297-315.

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