Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups
Lowry, Paul Benjamin1; Zhang, Dongsong2; Zhou, Lina2; Fu, Xiaolan3
2010-05-01
发表期刊INFORMATION SYSTEMS JOURNAL
ISSN1350-1917
文章类型Article
卷号20期号:3页码:297-315
产权排序4
摘要This study examines trust in technology-supported groups from the perspectives of culture, social presence and group composition. Our results demonstrate that, in culturally homogeneous groups, individualism has a negative impact on the level of interpersonal trust; however, in culturally heterogeneous groups consisting of Chinese and U.S. participants, individualism has a positive impact on interpersonal trust among members. There were also significant differences in the level of trust between homogeneous Chinese groups and heterogeneous groups consisting of Chinese and U.S. participants. In addition, the mediating role of communication quality was identified to explain the effect for trust-of social presence on trust. These findings have important implications on building and communication in global technology-supported decision-making groups.
关键词individualism culture social presence virtual groups interpersonal trust
学科领域其他应用心理学:文化心理学
DOI10.1111/j.1365-2575.2009.00334.x
收录类别SSCI
语种英语
WOS记录号WOS:000276504300005
引用统计
被引频次:61[WOS]   [WOS记录]     [WOS相关记录]
文献类型期刊论文
条目标识符http://ir.psych.ac.cn/handle/311026/10080
专题中国科学院心理研究所回溯数据库(1956-2010)
作者单位1.Brigham Young Univ, Marriott Sch, Dept Informat Syst, Provo, UT 84602 USA
2.Univ Maryland Baltimore Cty, Dept Informat Syst, Baltimore, MD 21228 USA
3.Chinese Acad Sci, Inst Psychol, Beijing 100101, Peoples R China
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Lowry, Paul Benjamin,Zhang, Dongsong,Zhou, Lina,et al. Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups[J]. INFORMATION SYSTEMS JOURNAL,2010,20(3):297-315.
APA Lowry, Paul Benjamin,Zhang, Dongsong,Zhou, Lina,&Fu, Xiaolan.(2010).Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups.INFORMATION SYSTEMS JOURNAL,20(3),297-315.
MLA Lowry, Paul Benjamin,et al."Effects of culture, social presence, and group composition on trust in technology-supported decision-making groups".INFORMATION SYSTEMS JOURNAL 20.3(2010):297-315.
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