Cooperative goals and team agreeableness composition for constructive controversy in China
Wang, Zhen1,2; Chen, Yi-feng Nancy3; Tjosvold, Dean3; Shi, Kan1,2
2010-03-01
发表期刊ASIA PACIFIC JOURNAL OF MANAGEMENT
ISSN0217-4561
文章类型Article
卷号27期号:1页码:139-153
摘要Studies have shown that constructive controversy, which is the open-minded discussion of diverse views, contributes to team effectiveness. However, there are few studies on the conditions that facilitate constructive controversy. This study explores the antecedents of constructive controversy from both team interdependence (cooperative goals) and team personality composition perspectives. Sixty customer service teams from a call center of a large mobile communication service provider in China participated in the study. Results further document that cooperative goals predict to constructive controversy. Agreeableness diversity was also found to be an antecedent of constructive controversy, and this effect was moderated by team agreeableness level: The higher the team average agreeableness, the stronger the positive association between agreeableness diversity and constructive controversy. Results were interpreted as suggesting that both cooperative goals and team agreeableness composition can develop constructive controversy in work teams in China and possibly in other cultures.
关键词Constructive controversy Cooperative goals Team agreeableness composition
收录类别SSCI
语种英语
WOS记录号WOS:000273807700008
引用统计
被引频次:15[WOS]   [WOS记录]     [WOS相关记录]
文献类型期刊论文
条目标识符http://ir.psych.ac.cn/handle/311026/13669
专题中国科学院心理研究所回溯数据库(1956-2010)
作者单位1.Chinese Acad Sci, Inst Psychol, Beijing 100101, Peoples R China
2.Chinese Acad Sci, Grad Univ, Beijing, Peoples R China
3.Lingnan Univ, Dept Management, Tuen Mun, Hong Kong, Peoples R China
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Wang, Zhen,Chen, Yi-feng Nancy,Tjosvold, Dean,et al. Cooperative goals and team agreeableness composition for constructive controversy in China[J]. ASIA PACIFIC JOURNAL OF MANAGEMENT,2010,27(1):139-153.
APA Wang, Zhen,Chen, Yi-feng Nancy,Tjosvold, Dean,&Shi, Kan.(2010).Cooperative goals and team agreeableness composition for constructive controversy in China.ASIA PACIFIC JOURNAL OF MANAGEMENT,27(1),139-153.
MLA Wang, Zhen,et al."Cooperative goals and team agreeableness composition for constructive controversy in China".ASIA PACIFIC JOURNAL OF MANAGEMENT 27.1(2010):139-153.
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