PSYCH OpenIR  > 健康与遗传心理学研究室
工作压力对矿山行业员工幸福感与绩效的影响
其他题名The Effects of Challenge Stressor and Hindrance Stressor on Gold Mining Industry Employee’s Well-Being and Performance: Core Self Evaluation as a Moderator
林靖雨
学位类型硕士
导师李永娟
2011-05
学位授予单位中国科学院研究生院
学位授予地点北京
学位专业心理学
关键词挑战型-沮丧型压力源 核心自我评价 组织公民行为 反生产行为 安全绩效行为
摘要工作压力与员工幸福感、绩效表现的关系研究在当今社会依然有着重要的现实意义, 针对我国矿山行业员工的工作压力与绩效表现关系的理论探索目前还不多见。 本研究通过将压力源-紧张方法与挑战型-沮丧型压力源二分框架相结合, 以核心自我评价表征个体差异,探讨个体差异变量对压力源与幸福感、绩效表现间的关系的调节作用。研究通过整理已有的测量工具和对某矿山现场管理者和员工的访谈结果, 选择生理健康、心理健康作为幸福感的指标, 组织公民行为、反生产行为、安全绩效行为、客观安全绩效作为绩效的指标, 以该矿山一线生产员工为样本, 进行现场问卷调查, 最终回收有效数据271份。 数据结果表明:挑战压力源、沮丧型压力源对员工幸福感有消极影响,员工的高核心自我评价能够弱化挑战型压力源、沮丧型压力源对员工幸福感的负面影响。挑战型压力源能够促进组织公民行为而沮丧型压力源对组织公民行为有抑制作用,核心自我评价仅对挑战型压力源与组织公民行为的关系起促进作用。挑战型压力源、沮丧型压力源均对员工的反生产行为有强化作用,核心自我评价能够抑制挑战型压力源对反生产行为的影响。挑战型压力源、沮丧型压力源对安全绩效行为有消极影响, 核心自我评价对这一消极影响有抑制作用。挑战型压力源、沮丧型压力源均能正向预测生产员工的安全违章罚款次数, 核心自我评价对减少安全违章罚款次数有积极影响。 研究结果一方面拓展了压力和安全绩效研究的理论, 与一般工作绩效不同, 挑战型压力对矿山一线员工安全绩效的影响是负面的, 且能强化员工的反生产行为;另一方面为矿山的管理实践提供了依据——员工的幸福感和安全绩效可以通过其核心自我评价的提高而得到增强。 
其他摘要Occupational stress still remained a serious problem in modern industry, yet previous studies hadn’t show enough concern about gold mining industry in modern China. Challenge-Hindrance Stressors might have different influences on employees’ well being and performance. Core Self Evaluation was chosen as a moderator to represent individual characteristic. Mental well being as well as physical well being was both measured as employee’s well-being. Organizational citizenship behavior, counter productive work behavior, safety performance behavior were selected as performance indicators by literature review and the result of employees’ interview. A field study was conducted in a gold mining company, with 271 employees successfully completed the questionnaire. Results showed that challenge and hindrance stressors had negative effects on employees’ well-being, with core self evaluation served as a moderator. Challenge stressors positively affected organizational citizenship behavior, while hindrance stressors had a negative effect on it, core self evaluation moderated the relationship between challenge stressors and organizational citizenship behavior. Both stressors could promote employees’ counterproductive work behaviors, yet core self evaluation only moderated the relationship between challenge stressors and counterproductive behavior. Both stressors negatively affected safety performance behavior—safety compliance and safety participation, with core self evaluation served as a moderator. Challenge stressors and hindrance stressors could positively predict the employees’ monthly actual fine safety violations, and core self evaluation had a significant effect on the reduction of safety violation. Challenge stressors in gold mining industry employees not only composed negative effects on safety performance behaviors, but also could promote more counterproductive work behavior; these findings were somehow inconsistent with literature hypothesis. Still one could manage to promote employee’s well being and performance by enhancing core self evaluation. 
学科领域应用心理学
语种中文
文献类型学位论文
条目标识符http://ir.psych.ac.cn/handle/311026/20297
专题健康与遗传心理学研究室
作者单位中国科学院心理研究所
推荐引用方式
GB/T 7714
林靖雨. 工作压力对矿山行业员工幸福感与绩效的影响[D]. 北京. 中国科学院研究生院,2011.
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