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Holistic thinking and air traffic controllers' decision making in conflict resolution
E Xiaotian1,2; Zhang Jingyu1
2017-02-01
Source PublicationTRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR
ISSN1369-8478
SubtypeArticle
Volume45Pages:110-121
AbstractWhen facing potential conflicts, whether to make interventions is an important decision for air traffic controllers and vital for aviation safety and efficiency. While many task-related factors in influencing such decisions have been identified, the large portion of individual differences has remained insufficiently explained. This paper proposes that controllers with a more holistic thinking style will be more likely to make interventions because they envision more uncertainties in the system which can lead to a higher level of perceived risk and a greater likelihood to take proactive measures. To test these hypotheses, forty-two licensed controllers were invited to complete a questionnaire measuring holistic thinking style and later a conflict detection/resolution task. Multilevel regression analyses showed that (1) when the real risk level (the minimum lateral distance between two converging aircraft) dropped, controllers who think more holistically still tended to maintain a higher risk perception level (perceived likelihood of aircraft collision in the future) which lead to a higher intervention ratio and (2) even when real and perceived risk levels were controlled, those who think more holistically were more likely to make interventions. These findings are discussed with reference to literature in cognitive style, risk perception and workload management. Potential implications for personnel selection and training are also discussed. (C) 2016 Elsevier Ltd. All rights reserved.
KeywordAir traffic control Conflict resolution Holistic thinking style Decision making Workload management
DOI10.1016/j.trf.2016.11.007
Indexed BySSCI
Language英语
Funding OrganizationNational Key Research and Development Plan(2016YFB1001203) ; Natural Scientific Foundation of China(31300875 ; 31300853 ; 31671148)
WOS Research AreaPsychology ; Transportation
WOS SubjectPsychology, Applied ; Transportation
WOS IDWOS:000394563200010
WOS HeadingsSocial Sciences ; Science & Technology ; Technology
WOS KeywordINDIVIDUAL-DIFFERENCES ; CULTURE ; PERCEPTION ; TASK ; WORKLOAD ; MODEL
Citation statistics
Document Type期刊论文
Identifierhttp://ir.psych.ac.cn/handle/311026/21320
Collection中国科学院行为科学重点实验室
Affiliation1.Inst Psychol, CAS Key Lab Behav Sci, Beijing, Peoples R China
2.Univ Chinese Acad Sci, Beijing, Peoples R China
Recommended Citation
GB/T 7714
E Xiaotian,Zhang Jingyu. Holistic thinking and air traffic controllers' decision making in conflict resolution[J]. TRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR,2017,45:110-121.
APA E Xiaotian,&Zhang Jingyu.(2017).Holistic thinking and air traffic controllers' decision making in conflict resolution.TRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR,45,110-121.
MLA E Xiaotian,et al."Holistic thinking and air traffic controllers' decision making in conflict resolution".TRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR 45(2017):110-121.
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