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Holistic thinking and air traffic controllers' decision making in conflict resolution
E Xiaotian1,2; Zhang Jingyu1
第一作者E Xiaotian
通讯作者邮箱zhangjingyu@psych.ac.cn
心理所单位排序1
摘要

When facing potential conflicts, whether to make interventions is an important decision for air traffic controllers and vital for aviation safety and efficiency. While many task-related factors in influencing such decisions have been identified, the large portion of individual differences has remained insufficiently explained. This paper proposes that controllers with a more holistic thinking style will be more likely to make interventions because they envision more uncertainties in the system which can lead to a higher level of perceived risk and a greater likelihood to take proactive measures. To test these hypotheses, forty-two licensed controllers were invited to complete a questionnaire measuring holistic thinking style and later a conflict detection/resolution task. Multilevel regression analyses showed that (1) when the real risk level (the minimum lateral distance between two converging aircraft) dropped, controllers who think more holistically still tended to maintain a higher risk perception level (perceived likelihood of aircraft collision in the future) which lead to a higher intervention ratio and (2) even when real and perceived risk levels were controlled, those who think more holistically were more likely to make interventions. These findings are discussed with reference to literature in cognitive style, risk perception and workload management. Potential implications for personnel selection and training are also discussed. (C) 2016 Elsevier Ltd. All rights reserved.

关键词Air traffic control Conflict resolution Holistic thinking style Decision making Workload management
2017-02-01
语种英语
DOI10.1016/j.trf.2016.11.007
发表期刊TRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR
ISSN1369-8478
卷号45页码:110-121
期刊论文类型Article
收录类别SSCI ; SSCI
WOS关键词INDIVIDUAL-DIFFERENCES ; CULTURE ; PERCEPTION ; TASK ; WORKLOAD ; MODEL
WOS标题词Social Sciences ; Science & Technology ; Technology
WOS研究方向Psychology ; Transportation
WOS类目Psychology, Applied ; Transportation
WOS记录号WOS:000394563200010
Q分类Q2
资助机构National Key Research and Development Plan(2016YFB1001203) ; Natural Scientific Foundation of China(31300875 ; 31300853 ; 31671148)
引用统计
被引频次:8[WOS]   [WOS记录]     [WOS相关记录]
文献类型期刊论文
条目标识符http://ir.psych.ac.cn/handle/311026/21320
专题中国科学院行为科学重点实验室
通讯作者Zhang Jingyu
作者单位1.Inst Psychol, CAS Key Lab Behav Sci, Beijing, Peoples R China
2.Univ Chinese Acad Sci, Beijing, Peoples R China
第一作者单位中国科学院行为科学重点实验室
通讯作者单位中国科学院行为科学重点实验室
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E Xiaotian,Zhang Jingyu. Holistic thinking and air traffic controllers' decision making in conflict resolution[J]. TRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR,2017,45:110-121.
APA E Xiaotian,&Zhang Jingyu.(2017).Holistic thinking and air traffic controllers' decision making in conflict resolution.TRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR,45,110-121.
MLA E Xiaotian,et al."Holistic thinking and air traffic controllers' decision making in conflict resolution".TRANSPORTATION RESEARCH PART F-TRAFFIC PSYCHOLOGY AND BEHAVIOUR 45(2017):110-121.
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