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User Experience Changing Patterns of Chinese users
Chen, Yanan1,2; Liu, Jing3; Zhao, Guozhen1; Sun, Xianghong1
2016
Conference Name5th International Conference on Design, User Experience, and Usability, DUXU 2016 Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016
Correspondent Emailsunxh@psych.ac.cn
Conference DateJuly 17, 2016 - July 22, 2016
Conference PlaceToronto, ON, Canada
PublisherSpringer Verlag
Abstract

This study examined the differences between pragmatic and hedonic users for their experience changing over time. Two questions were probed in this study. We first compared two user experience changing patterns (i.e., how the quality of users’ experience develops over time) between pragmatic and hedonic users in 4 weeks usage. Then, we studied how each phrase in the user experience changing patterns contributed to the overall perceived quality of products. Our results found that: (1) user experience changing patterns of Chinese users (Orientation and Identification) were different from western users (Orientation, Identification, and Incorporation); (2) user experience changing patterns were different between pragmatic (Orientation, Incorporation, and Identification) and hedonic users (Exploration and Identification); (3) changes on deciding factors to the overall products perceptions was derived by phrase transitions: utility and identification influenced long-term product perceptions by pragmatic users, while personal needs satisfaction influenced long-term product perceptions by hedonic users. © Springer International Publishing Switzerland 2016.

KeywordArtificial Intelligence Computer Science Computers
Subject AreaHuman Computer Interaction
DOI10.1007/978-3-319-40355-7_33
Indexed ByEI
Language中文
Citation statistics
Document Type会议论文
Identifierhttp://ir.psych.ac.cn/handle/311026/21501
Collection社会与工程心理学研究室
Corresponding AuthorSun, Xianghong
Affiliation1.Key Lab of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, China
2.University of Chinese Academy of Sciences, Beijing, China
3.Sony Corporation, Tokyo, Japan
First Author AffilicationInstitute of Psychology, Chinese Academy of Sciences
Corresponding Author AffilicationInstitute of Psychology, Chinese Academy of Sciences
Recommended Citation
GB/T 7714
Chen, Yanan,Liu, Jing,Zhao, Guozhen,et al. User Experience Changing Patterns of Chinese users[C]:Springer Verlag,2016.
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