Based on the sampling data of 11 provinces, autonomous regions and municipalities in China, China, this study revealed the following conclusions:
1 .Knowledge worker was regardes as a unique word by Chinese people, compared to intellectuals, brainworker, white-collar worker and blue-collar worker.
2. No matter one's sex, age, education and living region, Chinese people showed a consensus that the requirement of professional knowledge&skills, the renewal speed of knowledge&skills, the requirement of innovation, the requirement of education and the requirement of quality are the top five discriminating criteria when they were requested to judge whether a work belongs to knowledge work or not.
3 .The characteristics of knowledge work could be summarized as "More specialized"、"Faster Renewal", "More Creative", "I-Iigher Entrance Threshold for Education" and "Higher Quality".
4. Chinese implicit interpersonal competence was a three-factor model, including flexi bility(，which means one's capability to adjust him/herself in accordance with the specific requirements of the environment)、trustworthiness(，which means the degree of one's character worthy of trust) and co-operability(, which means one's readiness and willingness to cooperate with others). In addition, it was also proved that there existed a very complicated "eat and flow" effect among the above-mentioned three factors, which could be summarized as that one's improvement on flexibility was at the sacrifice of one's trustworthiness or co-operability to some extent.
5 .There was not so-called "Best Practice" that was suitable to all conflicts. It was proved that regions, ownership, work type and individual's interpersonal competence level would exert their own unique influences on the interpersonal conflict coping strategy. One needs to adjust one's interpersonal conflict coping strategies in accordance with the specific requirements of the conflict situation.
6.The effects of demographical variables on individual's selection of interpersonal conflict coping strategy were also proved to be varied, not constant.