PSYCH OpenIR  > 社会与工程心理学研究室
Do Usability Professionals Think about User Experience in the Same Way as Users and Developers Do?
Torkil Clemmensen1; Morten Hertzum2; Jiaoyan Yang3; Yanan Chen3
2013
Source PublicationLecture Notes in Computer Science
Volume8118Issue:不详Pages:461-478
Abstract

In this paper, we study how usability professionals’ thinking about system use relates to that of system developers and end users. We conducted 72 repertory-grid interviews to capture how usability professionals, developers, and users describe their system use. The participants in each stakeholder group were from China, Denmark, and India. Our results indicate that usability pro-fessionals focus on emotion-related aspects of system use, while users focus more on context in terms of utility and degree of usage. There are no interac-tions between stakeholder group and nationality, although both stakeholder group and nationality independently influence how participants think about us-ability and user experience. We recommend that to understand users’ concerns, researchers should study context more.

KeywordUsability professionals UX professionals user experience stakeholder differences cultural differences
Indexed By其他
Language英语
Document Type期刊论文
Identifierhttp://ir.psych.ac.cn/handle/311026/25625
Collection社会与工程心理学研究室
Affiliation1.Department of IT Management, Copenhagen Business School, Denmark
2.Computer Science and Informatics, Roskilde University, Denmark
3.Institute of Psychology, Chinese Academy of Science, Beijing, China
Recommended Citation
GB/T 7714
Torkil Clemmensen,Morten Hertzum,Jiaoyan Yang,et al. Do Usability Professionals Think about User Experience in the Same Way as Users and Developers Do?[J]. Lecture Notes in Computer Science,2013,8118(不详):461-478.
APA Torkil Clemmensen,Morten Hertzum,Jiaoyan Yang,&Yanan Chen.(2013).Do Usability Professionals Think about User Experience in the Same Way as Users and Developers Do?.Lecture Notes in Computer Science,8118(不详),461-478.
MLA Torkil Clemmensen,et al."Do Usability Professionals Think about User Experience in the Same Way as Users and Developers Do?".Lecture Notes in Computer Science 8118.不详(2013):461-478.
Files in This Item:
File Name/Size DocType Version Access License
Do Usability Profess(235KB)会议论文作者接受稿限制开放CC BY-NC-SAView Application Full Text
Related Services
Recommend this item
Bookmark
Usage statistics
Export to Endnote
Google Scholar
Similar articles in Google Scholar
[Torkil Clemmensen]'s Articles
[Morten Hertzum]'s Articles
[Jiaoyan Yang]'s Articles
Baidu academic
Similar articles in Baidu academic
[Torkil Clemmensen]'s Articles
[Morten Hertzum]'s Articles
[Jiaoyan Yang]'s Articles
Bing Scholar
Similar articles in Bing Scholar
[Torkil Clemmensen]'s Articles
[Morten Hertzum]'s Articles
[Jiaoyan Yang]'s Articles
Terms of Use
No data!
Social Bookmark/Share
File name: Do Usability Professionals Think about User Experience in the Same Way as Users and Developers Do.pdf
Format: Adobe PDF
All comments (0)
No comment.
 

Items in the repository are protected by copyright, with all rights reserved, unless otherwise indicated.