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Using Physiological Measures to Evaluate User Experience of Mobile Applications
Yao, L (Yao, Lin)1; Liu, YF (Liu, Yanfang)1; Li, W (Li, Wen)1; Zhou, L (Zhou, Lei)1; Ge, Y (Ge, Yan)2,3; Chai, J (Chai, Jing)2,3; Sun, XH (Sun, Xianghong)2,3
第一作者Yao, L (Yao, Lin)
2014
会议名称11th International Conference on Engineering Psychology and Cognitive Ergonomics (EPCE)
通讯作者邮箱yaolin@chinamobile.com
会议录名称Lecture Notes in Computer Science
卷号8532
页码301-310
会议日期JUN 22-27, 2014
会议地点Heraklion, GREECE
摘要

Measurements of user experience (UX) in traditional human-computer interaction studies mostly rely on task performance and self-report data. Recent research has showed that physiological measures are good indicators of cognitive involvement and emotional arousal and are suggested being used as a complementary measure of UX. This paper reports a preliminary study to examine the possibility of including physiological measures in the UX evaluation process. In the experiment, participants' physiological responses, task performance and self-report data were collected and analyzed. It was found that physiological measures varied with task performance, as participants showed greater galvanic skin response (GSR) change in the failed tasks than that in the successful tasks. In addition, correlations were found between GSR and self-report data of user experience. The results demonstrated the potential value of physiological measures as a data source of user experience evaluation. However, further investigations involving variations in tasks and individual difference are required.

关键词User Experience Task Performance Self-report Physiological Measures
语种英语
文献类型会议论文
条目标识符http://ir.psych.ac.cn/handle/311026/26772
专题中国科学院行为科学重点实验室
作者单位1.China Mobile Res Inst, User Experience Lab, Beijing, Peoples R China
2.Chinese Acad Sci, Inst Psychol, Key Lab Behavioral Sci, Beijing, Peoples R China
3.Chinese Acad Sci, Beijing, Peoples R China
推荐引用方式
GB/T 7714
Yao, L ,Liu, YF ,Li, W ,et al. Using Physiological Measures to Evaluate User Experience of Mobile Applications[C],2014:301-310.
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