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Using Physiological Measures to Evaluate User Experience of Mobile Applications
Yao, L (Yao, Lin)1; Liu, YF (Liu, Yanfang)1; Li, W (Li, Wen)1; Zhou, L (Zhou, Lei)1; Ge, Y (Ge, Yan)2,3; Chai, J (Chai, Jing)2,3; Sun, XH (Sun, Xianghong)2,3
First AuthorYao, L (Yao, Lin)
2014
Conference Name11th International Conference on Engineering Psychology and Cognitive Ergonomics (EPCE)
Correspondent Emailyaolin@chinamobile.com
Source PublicationLecture Notes in Computer Science
Volume8532
Pages301-310
Conference DateJUN 22-27, 2014
Conference PlaceHeraklion, GREECE
Abstract

Measurements of user experience (UX) in traditional human-computer interaction studies mostly rely on task performance and self-report data. Recent research has showed that physiological measures are good indicators of cognitive involvement and emotional arousal and are suggested being used as a complementary measure of UX. This paper reports a preliminary study to examine the possibility of including physiological measures in the UX evaluation process. In the experiment, participants' physiological responses, task performance and self-report data were collected and analyzed. It was found that physiological measures varied with task performance, as participants showed greater galvanic skin response (GSR) change in the failed tasks than that in the successful tasks. In addition, correlations were found between GSR and self-report data of user experience. The results demonstrated the potential value of physiological measures as a data source of user experience evaluation. However, further investigations involving variations in tasks and individual difference are required.

KeywordUser Experience Task Performance Self-report Physiological Measures
Language英语
Document Type会议论文
Identifierhttp://ir.psych.ac.cn/handle/311026/26772
Collection中国科学院行为科学重点实验室
Affiliation1.China Mobile Res Inst, User Experience Lab, Beijing, Peoples R China
2.Chinese Acad Sci, Inst Psychol, Key Lab Behavioral Sci, Beijing, Peoples R China
3.Chinese Acad Sci, Beijing, Peoples R China
Recommended Citation
GB/T 7714
Yao, L ,Liu, YF ,Li, W ,et al. Using Physiological Measures to Evaluate User Experience of Mobile Applications[C],2014:301-310.
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