中国科学院心理研究所机构知识库

为探讨职业认同下心理弹性对空乘人员主观幸福感的影响,本文选取国内某大型航空公司150名空乘人员,通过职业认同、主观幸福感、心理弹性的问卷调查和统计分析,结果表明:在职业认同下心理弹性对积极情绪和生活满意度起到部分中介作用;对消极情绪起到完全中介作用。因此,航空公司应该适当采取干预措施,增强空乘人员的职业认同感,提高抗压能力和自我调节能力,提升工作满意度和幸福感。

Abstract: To explore the influence of psychological resilience on the subjective well-being of flight attendants under vocational identity, 150 Flight attendants from a big airline company are selected to fill out the questionnaires including vocational identity, subjective well-being as well as psychological resilience. Statistical and analytic results showed that psychological resilience partially acted on the positive emotion and life satisfaction, completely acted on negative one. Therefore, an airline should take measures to enhance the vocational identity of flight attendants, improve the ability to cope with pressure and increase their work satisfaction and well-being.