PSYCH OpenIR  > 社会与工程心理学研究室
Alternative TitleResearch on Mobile User Experience over Time
Thesis Advisor孙向红
Degree Grantor中国科学院大学
Place of Conferral中国科学院心理研究所
Degree Name理学硕士
Degree Discipline应用心理学
Keyword用户体验 Drm ( Day Reconstruction Method)法 纵向研究 定性分析







Other Abstract

User experience is a multi-dimensional cognition function which users form during their interaction with products. Factors including user characters, expectation, Product attributes, context situation, social and cultural criterion, all influence user experience. With factors changing in different time frame, user experience changes over time.

Research on user experience over time focuses on the use experience changing patterns and key phrase factors. This research area improve long-term user satisfaction, which are significant to both practice and academy.

This study bases on Chinese participants and introduces User Type as variable between groups. It reveals whether the user experience changing patterns are same on pragmatic usex0s and hedonic users; whether the models raised by western researchers also apply to Chinese users; how each phrase contributes to the overall perceived quality of products.

Two experiments are designed in this study. One is to investigate the expericnce changing patterns for pragmatic users and hedonic users in 4 weeks usage. The second one is to study how each phrase in the changing patterns contributes to the overall perceived quality of products.

The conclusions are: 1) user experience changing patterns on Chinese users are different from western users: Orientation and Identification as Karapanos etc.(2009) are verified, but no Incorporation; 2) User experience changing models are different between pragmatic users (which are Orientation, Adaption, and Identifications) and hcdonic users (which are Exploration and Identifications); 3) Changes on deciding factors to overall products perceptions is derived by phrase transitions: usefulness and identification influence long-term product perceptions by pragmatic users, while personal needs satisfaction influences long term product perceptions by hcdonic users.

This study reveals how Chinese user expcricncc changes over time and its differences from western users, raises particular changing models for pragmatic users and hedonic users, and discusses how each phrase in changing patterns influences overall product perceptions. This study contributes to the future user experience research and product design practice.

Document Type学位论文
Recommended Citation
GB/T 7714
刘静. 手机终端用户体验的时程变化研究[D]. 中国科学院心理研究所. 中国科学院大学,2011.
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