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The Vista of Information Communication Technology in the Ageing Society: a Perspective from Elderly’s Core Needs
Liang Zhang1,2; Xiaolei Ma3; Ningxuan Zhang4; Huajun Cao5; Chao Ai5; Jingyu Zhang1,2; Kan Zhang1,2
Conference NameHCII 2021
Source PublicationCross-Cultural Design. Applications in Arts, Learning, Well-being, and Social Development
Conference DateJuly 24–29, 2021
Conference PlaceVirtual Event
PublisherSpringer International Publishing
Contribution Rank1

This study aimed to explore the elderly‘s core needs which are indispensable for developing age-friendly Information Communication Technology (ICT) products. Seventeen interviewees who were aged from 54-90 yrs participated in the online/offline interviews. By qualitative and quantitative analysis, we showed that the implication and contributory factors of elderly’s core needs of "Health" and "Longevity". Physical (normal sensory function, no disease, etc.), psychological (inner peace, good mood, etc.) and environmental factors (companionship, etc.) all play important roles for elderly health and longevity. Among them, psychological factors are the most important, rather than physical factors. In addition, we found the typical problems on using and acceptance of ICT products, such as technophobia, digital gap, and the defects in learnability and user experience. The results suggested ICT products would play a more vital role in future aging society, but age-friendly design are needed according to the features of psychological and physical aging, and based the elderly’s core needs.

KeywordAgeing society Information communication technology Health Longevity Core needs Technophobia
Indexed ByEI
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Document Type会议论文
Affiliation1.Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, 100101, Beijing, China
2.University of Chinese Academy of Sciences, 100049, Beijing, China
3.University College London, WC1E 6BT, London, United Kingdom
4.School of Psychology, University of Glasgow, Glasgow, G12 8QQ, Scotland, United Kingdom
5.Institute of Strategic Research, Huawei Technologies Co., Ltd, 518129, Shenzhen, China
Recommended Citation
GB/T 7714
Liang Zhang,Xiaolei Ma,Ningxuan Zhang,等. The Vista of Information Communication Technology in the Ageing Society: a Perspective from Elderly’s Core Needs[C]:Springer International Publishing,2021.
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