中国科学院心理健康重点实验室知识库

手机增强了远距离社会联系,却干扰了面对面人际沟通,催生了"低头使用手机"这一现象。在组织中,领导低头使用手机会影响其与下属之间的沟通方式,对下属的工作状态与工作产出造成消极影响。基于社会学习理论,本研究认为领导低头使用手机会降低员工工作专注,进而降低员工工作绩效,而心理灵活性则削弱了这一间接关系。通过对550名企业员工问卷调查数据进行统计分析,数据结果支持了本研究提出的有调节的中介模型。本研究首次在中国组织文化背景下探讨了领导低头使用手机的负面效果,有利于提醒领导者在工作情境中合理使用手机,以减少对员工心理的负面影响,提升员工工作状态。

Mobile phones enhance long-distance social contact, but they interfere with face-to-face interpersonal communication, resulting in the phenomenon of phubbing. In organizational settings, boss phubbing might shape their communication with their subordinates, which has a negative impact on subordinates’ job attitudes and work outcomes. Based on the social learning theory, this paper proposes that boss phubbing will decrease employees’ work absorption, and then reduce employees’ job performance, while psychological flexibility moderates this mediated effect. Through the analysis of the questionnaire data of 550 employees, this paper supports the moderating mediated model proposed. For the first time, this study proves the negative effects of boss phubbing in the context of Chinese organizational culture, which is conducive to guiding leaders to use mobile phones reasonably in the work situation,so as to reduce the impact on employees’ negative learning and improve employees’ working conditions.

国家自然科学基金（71640015）