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Using HFACS to understand human error in railway dispatcher performance: a study of proactive safety inspection records
Guo, Zizheng1,2,4; Pang, Huishan1; Zhang, Jingyu5,6; Zhang, Jun1,4; Wang, Jiazhe1; He, Chuanning1; Li, Chengen8
通讯作者Zhang, Jingyu(zhangjingyu@psych.ac.cn)
摘要

This study analyzes 4,095 proactive safety inspection records obtained from a large dispatching centre by utilising the HFACS framework. These proactive safety inspection records offer comprehensive documentation of incidents, capturing major accidents and numerous minor discrepancies and lapses that often go unnoticed in accident reports. The analysis revealed that most incidents were attributed to unsafe actions, primarily skill-based errors and poor decision-making. Additionally, contributing factors such as adverse mental states, personal readiness, and crew resource management were found to play a significant role as preconditions for unsafe acts. Path analyses further established a significant correlation between factors such as unsafe supervision, preconditions for unsafe acts, and the occurrence of unsafe acts. In our discussion, we critically evaluate the strengths and limitations of proactive safety inspection records in safety research. Moreover, we emphasise these findings' potential to enhance safety within the railway industry.

关键词Human error Human factor analysis and classification system (HFACS) Pathways Proactive safety Railway dispatchers
2023
语种英语
DOI10.1080/00140139.2023.2287975
发表期刊Ergonomics
ISSN0014-0139
页码1-14
期刊论文类型实证研究
收录类别SCI ; SSCI
资助项目National Natural Science Foundation of China
出版者TAYLOR & FRANCIS LTD
WOS关键词CLASSIFICATION-SYSTEM HFACS ; ORGANIZATIONAL ANALYSIS METHOD ; AVIATION ACCIDENTS ; HYBRID HUMAN ; EVENTS ; AGREEMENT
WOS研究方向Engineering ; Psychology
WOS类目Engineering, Industrial ; Ergonomics ; Psychology, Applied ; Psychology
WOS记录号WOS:001135904900001
Q分类Q3
资助机构National Natural Science Foundation of China
引用统计
文献类型期刊论文
条目标识符http://ir.psych.ac.cn/handle/311026/46593
专题中国科学院行为科学重点实验室
作者单位1.School of Transportation and Logistics, Southwest Jiaotong University, Chengdu, China
2.National Engineering Laboratory of Integrated Transportation Big Data Application Technology, Chengdu, China
3.National United Engineering Laboratory of Integrated and Intelligent Transportation, Southwest Jiaotong University, Chengdu, China
4.Comprehensive Transportation Key Laboratory of Sichuan Province, Chengdu, China
5.CAS Key Laboratory of Behavioral Science, Institute of Psychology, Beijing, China
6.Department of Psychology, University of Chinese Academy of Sciences, Beijing, China
7.Chengdu train depot, China Railway Chengdu Group Co., Ltd, Chengdu, China
8.Dispatch Center, China Railway Chengdu Group Co., Ltd, Chengdu, China
推荐引用方式
GB/T 7714
Guo, Zizheng,Pang, Huishan,Zhang, Jingyu,et al. Using HFACS to understand human error in railway dispatcher performance: a study of proactive safety inspection records[J]. Ergonomics,2023:1-14.
APA Guo, Zizheng.,Pang, Huishan.,Zhang, Jingyu.,Zhang, Jun.,Wang, Jiazhe.,...&Li, Chengen.(2023).Using HFACS to understand human error in railway dispatcher performance: a study of proactive safety inspection records.Ergonomics,1-14.
MLA Guo, Zizheng,et al."Using HFACS to understand human error in railway dispatcher performance: a study of proactive safety inspection records".Ergonomics (2023):1-14.
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