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康复治疗中患者的期望初始值对其康复参与度的影响:患者满意度的中介机制
其他题名The influence of patients' expectation initial value on rehabilitation participation in rehabilitation treatment: Mediating mechanism of patient satisfaction
曹红军
导师周洁
2023-12
摘要近年来,随着我国老龄化进程加速,国家对于老年人和残障人士等弱势群体的关注程度逐渐提升,康复医疗体系的发展也在日益完善。与此同时,如何提高康复训练治疗患者的恢复情况也受到了各界的重视。其中一个影响患者康复情况 的重要变量便是患者的期望。然而,既往关于患者就医期望的研究多以所有患者群体为研究对象,鲜有针对康复患者这一特殊群体的研究。更重要的是,先前对于患者期望如何影响治疗结果的探讨,均关注治疗中的期望;但这一期望值是动态变化的,本身就会受到诸多因素的影响,即使发现了其对治疗结果的作用,通过干预它来改善治疗效果也非常困难。因此,本文以正在进行功能训练的康复患 者为研究对象,聚焦其在康复治疗前的期望初始值,通过两个研究考察康复患者的期望初始值如何影响患者的康复参与度,并揭示患者满意度在其中的中介效应,为后续康复治疗实践中采用简单易行的方法干预相对静态的期望初始值以提升治疗效果服务。 研究一采用横断面问卷调查,对北京、黑龙江、山东、辽宁、河南、河北、 山西、广东等地区正在进行康复治疗的 159 例患者进行方便取样的调查,并将康复患者的期望初始值分为关系期望初始值、过程期望初始值和结果期望初始值三个维度,考察其对患者满意度和参与度的影响。结果发现,在简单相关中,关系期望初始值、过程期望初始值和结果期望初始值与患者参与度及患者满意度均呈显著正相关;同时考虑关系、过程和结果期望初始值,通过结构方程模型考察三者对患者满意度和参与度的共同影响时,结果发现,只有关系期望初始值通过患者满意度影响患者参与度的路径显著,患者满意度在关系期望初始值对患者参与 度的影响中起完全中介作用,而过程和结果期望初始值到患者满意度及康复参与度的路径均不显著。 研究二进一步采用分时点问卷调查的方法,对北京、哈尔滨、沈阳、葫芦岛、郑州、内蒙古、济南等地区正在进行康复训练治疗的 59 例患者进行方便取样的调查,在患者初到医院尚未进行康复治疗前测量其对关系、过程和结果的期望初始值,并在治疗一段时间后再收集患者满意度与参与度,以便更为准确地揭示出期望初始值的跨时点影响。结果表明:研究二与研究一的研究结果相同,在简单相关中,关系、过程和结果期望初始值与患者参与度及患者满意度均呈显著正相关,但同时考虑关系、过程和结果期望初始值对患者满意度和参与度的影响时,只有关系期望初始值通过患者满意度影响患者参与度的完全中介作用边缘显著,而过程和结果期望初始值到患者满意度及康复参与度的路径均不显著。 综上,本文两个研究逐层递进,揭示了康复患者的期望初始值对其康复参与度的作用,并证明了患者满意度在其中的中介机制。该结果可以为在康复治疗临床实践中采用更方便且更具可行性的干预手段引导患者的期望初始值提供实证支持,并为以此提高患者的康复效果、降低康复医疗体系中的医患矛盾服务。
其他摘要In recent years, with the continuous growth of aging in China, the country has gradually increased its attention to vulnerable groups such as the disabled. The development of the rehabilitation medical system is also increasingly improving. Simultaneously, enhancing patient recovery through rehabilitation training has gained attention from various sectors. One of the most crucial variables affecting patient recovery is their expectations. However, most previous studies on patient expectations in seeking medical treatment encompassed all patient groups, with few focusing on the unique group of recovering patients. More importantly, past research on how patient expectations affect treatment outcomes centered on expectations during treatment. These expectations, however, are dynamic and can be influenced by numerous factors. Even when their effect on treatment outcomes is determined, it is challenging to intervene to improve the results.Thus, this paper focuses on rehabilitation patients undergoing functional training and investigates their initial expectations before rehabilitation treatment through two studies. It explores how these initial expectations affect rehabilitation participation and reveals the mediating effect of patient satisfaction. This insight will assist in implementing simple and effective methods to intervene in the relatively static initial expectation value to improve the therapeutic effect for follow-up rehabilitation therapy practices. In Study 1, we conducted a cross-sectional survey amongst 159 patients who were undergoing rehabilitation treatment across regions like Beijing, Heilongjiang, Shandong, Liaoning, Henan, Hebei, Shanxi, and Guangdong. The preliminary expectations of rehabilitation patients were categorized into three dimensions: initial values for relationship expectations, process expectations, and result expectations - each of which impacted patient satisfaction and level of participation.Our findings indicated that there was a clear positive correlation between the initial values for relationship expectations, process expectations, and outcome expectations and the levels of patient engagement and satisfaction under simple correlation. However, when we analyzed their collective effects on patient satisfaction and engagement using the structural equation model, we noticed that only the initial value of relationship expectations significantly impacted patient engagement through patient satisfaction. In fact, patient satisfaction fully mediated the influence of the initial relationship expectation value on patient engagement. As for the initial expected values of process and outcome, there was no significant path to patient satisfaction and rehabilitation participation. In Study 2, we further utilized a time-division questionnaire survey to sample 59 patients who were undergoing rehabilitation treatment in regions such as Beijing, Harbin, Shenyang, Huludao, Zhengzhou, Inner Mongolia, and Jinan. Initial expectations concerning relationships, the process, and the outcomes were measured prior to the patients’ arrival at the hospital for rehabilitation treatment. Data concerning patient satisfaction and engagement were then collected following a period of treatment, to enable a more precise revelation of the impact of initial expectations over time.The results from Study 2 echoed the conclusions drawn from Study 1. Under a simple correlation, the initial values for the relationship, process, and outcome expectations showed a significant positive correlation with patient engagement and satisfaction. However, when factoring in the impact of initial expectations on patient satisfaction and engagement, it was found that only the initial value of relationship expectation had a significant marginal mediating effect on patient satisfaction. There was no significant pathway from the initial values of process and outcome expectations to patient satisfaction and rehabilitation participation. In summary, the two-tiered studies conducted in this paper shed light on the influence of initial expectations in rehabilitation patients on their participation in treatment, as well as demonstrating the mediating mechanism of patient satisfaction. These findings offer empirical support for implementing more convenient and practical intervention methods to guide patients’ initial expectations in the clinical practice of rehabilitation therapy. Such approaches have the potential to enhance patients’ rehabilitation outcomes and mitigate conflicts within the rehabilitation healthcare system between doctors and patients.
关键词康复参与度 康复满意度 关系期望初始值 过程期望初始值 结果期望初始值
学位类型继续教育硕士
语种中文
学位名称理学硕士
学位专业健康心理学
学位授予单位中国科学院大学
学位授予地点中国科学院心理研究所
文献类型学位论文
条目标识符https://ir.psych.ac.cn/handle/311026/47371
专题社会与工程心理学研究室
推荐引用方式
GB/T 7714
曹红军. 康复治疗中患者的期望初始值对其康复参与度的影响:患者满意度的中介机制[D]. 中国科学院心理研究所. 中国科学院大学,2023.
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