Effects of Feedback Type on Touchscreen Navigation for Younger and Older Users

doi:10.1093/iwc/iwae021

PSYCH OpenIR

	Effects of Feedback Type on Touchscreen Navigation for Younger and Older Users
	Chen, Yanxiu 1; Li, Bingxin 1; Yang, Tong 2; Liu, Yanfang 2; Du, Feng 1,3
通讯作者	Du, Feng(duf@psych.ac.cn)
摘要	This study investigates how feedback from different modalities affect window navigation tasks performed on a touchscreen by younger and older users. Thirty-two younger and 32 older users moved a window toward one of four or eight target areas with no feedback or visual, tactile or visual-tactile feedback. Visual feedback produced significantly higher accuracy and shorter task completion times than tactile feedback. Generally, visual-tactile feedback did not produce statistically higher accuracy or shorter task completion time than visual feedback. However, visual-tactile feedback prevented both younger and older users from overshooting the windows. Additionally, when users attempted to move the window to one of the eight target areas, the visual-tactile feedback helped younger users perform better. According to theories about human processing, the reason for the subtle advantage of visual-tactile feedback is that the unintuitive tactile force induces a higher cognitive load than straightforward visual information during window navigation. Nevertheless, visual-tactile feedback elicited the best user experience, as measured by questionnaires on emotion and fatigue, gesture usability and preference. Furthermore, more older users prefer visual-tactile feedback than younger users. Therefore, visual-tactile feedback should be considered, and the tactile feedback should be modified to be more intuitive in window navigation tasks.Research Highlights Visual feedback improved task performance more than tactile feedback in window navigation task. Visual-tactile feedback did not improve task performance compared to visual feedback. Visual-tactile feedback prevented users from overshooting the window. More older users than younger users prefer visual-tactile feedback.
关键词	visual feedback tactile feedback visual-tactile feedback age window navigation task user experience
	2024-06-10
语种	英语
DOI	10.1093/iwc/iwae021
发表期刊	INTERACTING WITH COMPUTERS
ISSN	0953-5438
页码	20
收录类别	SCI
资助项目	Huawei Corporation
出版者	OXFORD UNIV PRESS
WOS关键词	INTEGRATION ; AGE
WOS研究方向	Computer Science ; Engineering
WOS类目	Computer Science, Cybernetics ; Ergonomics
WOS记录号	WOS:001243048200001
资助机构	Huawei Corporation
引用统计
文献类型	期刊论文
条目标识符	https://ir.psych.ac.cn/handle/311026/49324
通讯作者	Du, Feng
作者单位	1.Chinese Acad Sci, Inst Psychol, CAS Key Lab Behav Sci, Beijing, Peoples R China 2.Huawei & Chinese Acad Sci UX Design Human Factors, Beijing, Peoples R China 3.Univ Chinese Acad Sci, Dept Psychol, Beijing, Peoples R China
推荐引用方式 GB/T 7714	Chen, Yanxiu,Li, Bingxin,Yang, Tong,et al. Effects of Feedback Type on Touchscreen Navigation for Younger and Older Users[J]. INTERACTING WITH COMPUTERS,2024:20.
APA	Chen, Yanxiu,Li, Bingxin,Yang, Tong,Liu, Yanfang,&Du, Feng.(2024).Effects of Feedback Type on Touchscreen Navigation for Younger and Older Users.INTERACTING WITH COMPUTERS,20.
MLA	Chen, Yanxiu,et al."Effects of Feedback Type on Touchscreen Navigation for Younger and Older Users".INTERACTING WITH COMPUTERS (2024):20.