Examining conflict-handling approaches by Chinese top management teams in IT firms

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	Examining conflict-handling approaches by Chinese top management teams in IT firms
	Fu, Ping Ping 1; Yan, Xue Huang 2; Li, Yongjuan3 ; Wang, Erping3 ; Peng, Siqing 4
摘要	Purpose – The purpose of this paper is to explore answers to two research questions: what types of conflicts do top management team (TMT) members in Chinese firms deal with; and what approaches do they take to handle them? Design/methodology/approach – Interview data were collected from 52 TMT members in 16 Chinese entrepreneurial high tech firms, and were transcribed, coded and analyzed according to Thomas's typology of conflict handling approaches. Findings – Results show that conflicts in those TMTs were mostly task-related and integration/ collaboration was the most frequently used approach to handle conflicts, in contrast to the findings of previous studies with Chinese managers that reported avoidance to be most preferred. It was found that the most preferred approach used in the team also relates to the leadership style of the team leader. Research limitations/implications – Methodologically, the paper did not apply any quantitative approach to triangulate the findings for greater reliability nor did it propose predictors of any type of conflict-handling approach. Also, analyses were done at the individual level. However, the results add to the conflict-resolution literature, and provide insights on conflict resolution processes in Chinese TMTs, which, in turn, will help to understand better Chinese TMT processes. Practical implications – The results provide very practical guidance to TMTs and help generalize the theories that have been developed based on Western practices. Originality/value – The study is first of its kind to examine conflict type and conflict handling approaches; and in Chinese high tech firms. It offers some interesting insights to the topic.; Purpose - The purpose of this paper is to explore answers to two research questions: what types of conflicts do top management team (TMT) members in Chinese firms deal with; and what approaches do they take to handle them?
关键词	conflict management China managers
学科领域	工业与组织心理学
	2008
语种	英语
发表期刊	INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT
ISSN	1044-4068
卷号	19 期号:3 页码:188-209
期刊论文类型	Article
收录类别	SSCI
WOS记录号	WOS:000258553400001
引用统计	被引频次：12[WOS] [WOS记录] [WOS相关记录]
文献类型	期刊论文
条目标识符	http://ir.psych.ac.cn/handle/311026/5399
专题	中国科学院心理研究所回溯数据库(1956-2010)
作者单位	1.Chinese Univ Hong Kong, Dept Management, Hong Kong, Hong Kong, Peoples R China 2.Nankai Univ, Tianjin 300071, Peoples R China 3.Chinese Acad Sci, Inst Psychol, Beijing 100101, Peoples R China 4.Peking Univ, Guanghua Sch Management, Beijing 100871, Peoples R China
推荐引用方式 GB/T 7714	Fu, Ping Ping,Yan, Xue Huang,Li, Yongjuan,et al. Examining conflict-handling approaches by Chinese top management teams in IT firms[J]. INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT,2008,19(3):188-209.
APA	Fu, Ping Ping,Yan, Xue Huang,Li, Yongjuan,Wang, Erping,&Peng, Siqing.(2008).Examining conflict-handling approaches by Chinese top management teams in IT firms.INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT,19(3),188-209.
MLA	Fu, Ping Ping,et al."Examining conflict-handling approaches by Chinese top management teams in IT firms".INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT 19.3(2008):188-209.

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