Cooperative goals and team agreeableness composition for constroversy in China
Wang Z.; Chen Y. F.; Tjosvold D.; Shi K; Shi K(时勘)
2010
发表期刊Asia Pacific Journal of Management
卷号27期号:1页码:139–153
摘要Studies have shown that constructive controversy, which is the openminded discussion of diverse views, contributes to team effectiveness. However,there are few studies on the conditions that facilitate constructive controversy. This study explores the antecedents of constructive controversy from both team interdependence (cooperative goals) and team personality composition perspectives.Sixty customer service teams from a call center of a large mobile communication service provider in China participated in the study. Results further document that cooperative goals predict to constructive controversy. Agreeableness diversity wasalso found to be an antecedent of constructive controversy, and this effect was moderated by team agreeableness level: The higher the team average agreeableness,the stronger the positive association between agreeableness diversity and constructivecontroversy. Results were interpreted as suggesting that both cooperative goals and team agreeableness composition can develop constructive controversy in work teams in China and possibly in other cultures.
关键词Constructive controversy Cooperative goals Team agreeableness composition
学科领域工业与组织心理学
收录类别SSCI
语种英语
资助项目三室时勘课题组
文献类型期刊论文
条目标识符http://ir.psych.ac.cn/handle/311026/6985
专题中国科学院心理研究所回溯数据库(1956-2010)
通讯作者Shi K(时勘)
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GB/T 7714
Wang Z.,Chen Y. F.,Tjosvold D.,et al. Cooperative goals and team agreeableness composition for constroversy in China[J]. Asia Pacific Journal of Management,2010,27(1):139–153.
APA Wang Z.,Chen Y. F.,Tjosvold D.,Shi K,&时勘.(2010).Cooperative goals and team agreeableness composition for constroversy in China.Asia Pacific Journal of Management,27(1),139–153.
MLA Wang Z.,et al."Cooperative goals and team agreeableness composition for constroversy in China".Asia Pacific Journal of Management 27.1(2010):139–153.
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