Institutional Repository, Institute of Psychology, Chinese Academy of Sciences
How brand communities operate: An attempt to build an integrated framework | |
Shen J(沈杰); Wang Y(王詠) | |
2010 | |
会议名称 | Proceedings 2010 IEEE 2nd Symposium on Web Society |
会议日期 | 2010 |
会议地点 | Beijing, China |
摘要 | A brand community is a specialized, nongeographically bound community, based on a structured set of social relations among admirers of a brand. By employing mainly social behavior theories (e.g., Social Identity Theory), existing studies have tried to identify how a brand community forms, develops, and functions. Findings indicate that community participation can result in brand identity and, consequently, can maintain and improve brand loyalty; therefore, it can be regarded as an effective customer loyalty maintenance device. We will attempt to build an integrated framework, based on existing research and relevant theories, to describe and depict how a brand community works. We also argue that more relevant variables such as self-esteem, selfawareness, and social identity threat, should be incorporated into research on brand communities. Finally, cultural differences must be taken into account in indigenous research. |
学科领域 | 社会心理学 |
收录类别 | EI |
语种 | 英语 |
文献类型 | 会议论文 |
条目标识符 | http://ir.psych.ac.cn/handle/311026/8830 |
专题 | 中国科学院心理研究所回溯数据库(1956-2010) |
推荐引用方式 GB/T 7714 | Shen J,Wang Y. How brand communities operate: An attempt to build an integrated framework[C],2010. |
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