| 其他摘要 | This study visually analyzes and reviews relevant research on WPV in hospitals at home and abroad, understands the current status of WPV research in hospitals, reveals related research hotspots, and explores its research progress; investigates the current status of clinical nurses suffering from hospital WPV, and explores the influencing factors and emotional intelligence of hospital WPV The relationship with mental health provides a theoretical basis for more in-depth and comprehensive research on the WPV of nurse hospitals.Study 1. Visual analysis of research literature on hospital workplace violenceBased on the Web of science (WOS) core collection database and the China Knowledge Network (CNKI) database, CiteSpace V software was used to visualize and analyze the literature on WPV in hospitals at home and abroad, and analyze leading authors, institutions and their cooperation in this field through network nodes; Research hotspots through keyword frequency and content analysis; research knowledge evolution process through keyword burst nodes. The results are as follows: (1) The research literature on hospital WPV has increased year by year since 2011. The first article about hospital WPV appeared in the WOS database in 1996 and the CNKI database in 2003; (2) Harbin Medical University is the main research institution. In the WOS database, the top 5 authors are Mingli Jia and Qunhong Wu of Harbin Medical University, Aager,Joel, Arnetz,Judith and Upfal of Wayne State University,Mark JE, Essenmacher,Lynnette, Luborsky of Karolinska Medical School, Detroit, USA, and Morken,Tone of the Norwegian Emergency Response Center, etc. In the CNKI database, the top 5 authors were Fan Lihua, Sun Tao, Zhou Chenyu, et al., from Harbin Medical University. (3) It can be seen from the keywords that the main research population of hospital WPV is nurses, and the top five keywords are distributed: WOS database is "Workplace Violence, nurse, aggression, emergency department, staff"; CNKI database is "Hospital violence" , Nurses, medical staff, doctor-patient conflicts, medical disputes". Health care worker is the keyword with the highest centrality. The same centrality>0.1 and the keywords with higher frequency are "medical staff, hospital violence, nurses, doctor-patient conflicts, medical disputes, and doctor-patient relationship". (4) It can be seen from sudden keywords that from 1996 to 2012, the investigation of the status and cognitive status of hospital violence was a research hotspot; from 2013 to 2016, the influencing factors of hospital violence, its relationship with doctors and patients, and medical disputes The relationship between is a research hotspot; since 2017, research has further focused on the relationship between hospital WPV and job satisfaction, willingness to leave, and job burnout.Study 2. The relationship between WPV experience in nurses' hospitals and their emotional intelligence and mental healthThe general information questionnaire, hospital WPV scale, emotional intelligence scale, and SCL-90 scale were used to survey 519 nurses. The results are as follows: (1) 46.63% of the nurses in this study stated that they had experienced hospital WPV in the past year; the most experienced type of violence was emotional abuse, accounting for 42.4%; (2) In this study, nurses' emotional intelligence was above the average level.The highest score was the ability to recognize and understand others' emotions, while the lowest score was the ability to perceive emotions. (3) In this study, the score of the SCL-90 scale for nurses was lower than the national norm for youth. Nurses with a history of violence scored higher overall than those without. The difference is significant and statistically significant. (4) Demographic variables affect hospital WPV and emotional intelligence level , Mental health status has an impact; (5) Hospital WPV experience was negatively related to emotional intelligence ability; it was positively related to mental health status scores on various dimensions, and emotional intelligence is negatively correlated with mental health scores on various dimensions; (6) Emotional intelligence is Hospital WPV experience and mental health status have a moderating effect.Through the above analysis, conclusions and enlightenments can be obtained: the experience of nurse hospital WPV is related to its emotional intelligence level and mental health status; emotional intelligence has a regulatory role in the occurrence of hospital WPV and nurses’ mental health status. Therefore, to cultivate and improve nurses' emotional intelligence and improve their communication ability in clinical work and life can reduce the incidence of WPV in hospitals and improve the level of nurses' mental health. |
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